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Shipping & Returns

Smooth delivery for your routine care essentials.

Delivery

Shipping Policy

  1. Step 1

    Order Processing

    Orders are processed within 24-48 hours. We ensure your items are packed with care.

  2. Step 2

    Transit Time

    Delivery across Mauritius is handled by our local courier; the estimate for your address is shown at checkout.

  3. Step 3

    Safe Delivery

    We use premium logistics partners to ensure your glass jars and oils arrive safely.

Cost
Delivery across Mauritius is free on every order, with no minimum order value and no hidden fees at checkout.
Tracking
Once your order is shipped, you will receive a tracking link via email and WhatsApp to stay updated on its progress. Track an order ›

After delivery

Returns & Exchanges

Due to the nature of our products (food and wellness essentials), we do not accept returns on opened items for hygiene reasons.

  • Unopened items can be returned within 7 days of delivery.

  • Returns are sent back by courier; return postage is paid by the customer. Contact support and we will share the return address.

  • Refunds are processed to the original payment method within 5-7 business days.

  • Customized bundles or sale items are non-refundable.

Damaged in Transit?

If your package arrives damaged or leaking, please take a photo and contact us within 24 hours of delivery. We will send a replacement immediately at no extra cost.